Dumps Questions Answers ~ 100% Effective Results Whit Real Exam Dumps

 Question: 1

Which two statements about 802.10 tunneling are true? (Choose two.)

A. It requires a system MTU of at least 1504 bytes.

B. The default configuration sends Cisco Discovery Protocol, STP: and VTP information.

C. Traffic that traverses the tunnel is encrypted.

D. It is supported on private VLAN ports.

E. MAC-based QoS and UDLD are supported on tunnel ports.

F. Its maximum allowable system MTU is 1546 bytes.

Answer: A, E 

Question: 2

Which protocol allows connections made by an NBMA network to dynamically learn connected

address?

A.PPP

B. NHRP

C. HDLC

D. POP

Answer: B

Question: 3

Which way to influence path selection with EIGRP is preferred?

A. changing the bandwidth, because it does not have any impact on other router features.

B. changing the bandwidth, because that is what Cisco recommends.

C. changing the bandwidth, because ii must be done only on one interface along the path.

D. changing the delay, even if it must be done on multiple interfaces

Answer: D

Question: 4

In which 802.1D port state are the root bridge. the root port, and the designated port(s) elected?

A. Listening

B. Forwarding

C. Learning

D. Disabled

E. Blocking

Answer: A

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 Question: 1

This question requires that you evaluate the underlined text to determine if it is correct.

When you are implementing a software as a service (SaaS) solution, you are responsible for configuring

high availability.

Instructions: Review the underlined text. If it makes the statement correct, select “No change is

needed”. If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change is needed.

B. defining scalability rules

C. installing the SaaS solution

D. configuring the SaaS solution

Answer: D

Question: 2

You have an on-premises network that contains several servers.

You plan to migrate all the servers to Azure.

You need to recommend a solution to ensure that some of the servers are available if a single Azure

data center goes offline for an extended period.

What should you include in the recommendation?

A. fault tolerance

B. elasticity

C. scalability

D. low latency

Answer: A

Question: 3

This question requires that you evaluate the underlined text to determine if it is correct.

An organization that hosts its infrastructure in a private cloud can decommission its data center.

Instructions: Review the underlined text. If it makes the statement correct, select “No change is

needed”. If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change is needed.

B. in a hybrid cloud

C. in the public cloud

D. on a Hyper-V host

Answer: C

Question: 4

What are two characteristics of the public cloud? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A. dedicated hardware

B. unsecured connections

C. limited storage

D. metered pricing

E. self-service management

Answer: D, E 

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 Question: 1

Universal Containers (UC) created a new mobile app that enables customers to place orders and

track fulfillment. UC wants to quickly embed customer service into the new mobile app. Which two

features should be added to meet this requirement? Choose 2 answers

A. Salesforce Knowledgebase

B. Chatter Groups

C. Field Service Lightning

D. Service Cloud SOS

Answer: C, D

Question: 2

Universal Containers runs a support operation with multiple call centers. The Support Manager

wants to measure first-call resolution by call center location, agent, and calendar month.

Which reporting solution should the Consultant recommend?

A. Create a list view report that includes fields for call center location, agent, calendar month, and

first-call resolution.

B. Create a reporting snapshot that includes fields for call center location, agent, calendar month,

and first-call resolution.

C. Create a joined report that includes fields for call center location, agent, calendar month, and firstcall

resolution.

D. Create a matrix report that includes fields for call center location, agent, calendar month, and firstcall

resolution.

Answer: D

Question: 3

Universal Containers has a single contact center that handles all service requests including chat,

Cases, and web form submissions. It is important that Reps are assigned work evenly so that all

requests are handled in the order they are received.

How would a Consultant address this requirement?

A. Configure Case Assignment Rules

B. Configure Omni-Channel with Most Available Routing

C. Configure Live Agent Skills-based Routing

D. Configure Omni-Channel with Least Active Routing

Answer: B

Question: 4

The Contact Center at Universal Containers wants to increase its profit margins by promoting call

deflection within Service Cloud.

Which two solutions should a Consultant recommend? Choose 2 answers

A. Knowledge Base

B. Customer Community

C. Automatic Call Distribution

D. Service Cloud Console

Answer: A, B

Question: 5

Support agents need to verify that customers are eligible to receive customer support before they

can update the Which two objects are used to verify that a customer is entitled to receive support?

Choose 2 answers

A. Contacts

B. Products

C. Service contracts

D. Case history

Answer: A, C 

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 Question: 1

Universal Containers (UC) created a new mobile app that enables customers to place orders and track

fulfillment. UC wants to quickly embed customer service into the new mobile app. Which two

features should be added to meet this requirement? Choose 2 answers

A. Salesforce Knowledgebase

B. Chatter Groups

C. Field Service Lightning

D. Service Cloud SOS

Answer: C, D

Question: 2

Universal Containers runs a support operation with multiple call centers. The Support Manager wants to

measure first-call resolution by call center location, agent, and calendar month.

Which reporting solution should the Consultant recommend?

A. Create a list view report that includes fields for call center location, agent, calendar month, and firstcall resolution.

B. Create a reporting snapshot that includes fields for call center location, agent, calendar month, and

first-call resolution.

C. Create a joined report that includes fields for call center location, agent, calendar month, and first-call

resolution.

D. Create a matrix report that includes fields for call center location, agent, calendar month, and firstcall resolution.

Answer: D

Question: 3

Universal Containers has a single contact center that handles all service requests including chat, Cases,

and web form submissions. It is important that Reps are assigned work evenly so that all requests are

handled in the order they are received.

How would a Consultant address this requirement?

A. Configure Case Assignment Rules

B. Configure Omni-Channel with Most Available Routing

C. Configure Live Agent Skills-based Routing

D. Configure Omni-Channel with Least Active Routing

Answer: B

Question: 4

The Contact Center at Universal Containers wants to increase its profit margins by promoting call

deflection within Service Cloud.

Which two solutions should a Consultant recommend? Choose 2 answers

A. Knowledge Base

B. Customer Community

C. Automatic Call Distribution

D. Service Cloud Console

Answer: A, B

Question: 5

Support agents need to verify that customers are eligible to receive customer support before they can

update the

Which two objects are used to verify that a customer is entitled to receive support? Choose 2 answers

A. Contacts

B. Products

C. Service contracts

D. Case history

Answer: A, C 

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 Question: 1

Universal Container's Community Manager wants to better measure the Community adoption and

engagement. What is the recommended approach?

A. Use Google Analytics to generate the adoption report

B. Install the Salesforce Community Management AppExchange package

C. Install the Wave dashboards for Communities

D. Use Data Loader to download the user data to generate a pivot table in Excel

Answer: B

Question: 2

Universal Containers is launching a Community to provide a self-help Channel to their customers and

partners. Customers and partners will search for articles, participate in discussions, and raise cases.

Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities.

Which license should a Salesforce Admin use for the partner users?

A. Partner Community Plus License

B. Service Cloud License

C. Support Community License

D. Customer Community Plus License

Answer: D

Question: 3

Universal Containers adds e -commerce capability to its Community built on the Napili template. They

track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose

customer shipment data in Community Builder?

A. Create an object page associated to the Shipment object

B. Create a standard page associated to the Shipment object

C. Clone an object page and associate it to the Shipment object

D. Clone a standard page and associate it he Shipment object

Answer: B

Question: 4

A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the

Community Cloud consultant use to distribute the Lightning Bolt solution?

A. Managed Package

B. Metadata API

C. Change Set

D. Unmanaged Package

Answer: A

Question: 5

niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user

licences to access a Community. The employee profiles have been added to the Community

membership. How should the Community Cloud Consultant educate employees on how to access the

Community?

Select one or more of the following:

A. Recommend employees use a separate username for Community access

B. Advise employees to use the "Login in as" functionality

C. Direct employees to the App Launcher

D. Direct employees to the global header

Answer: C 

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 Question: 1

What type of field can be used to filter a Report Chart that has been added to a Page Layout?

A. Name Field

B. Formula Field

C. Matching ID Field

D. Standard Field

Answer: C

Question: 2

Which rule can be configured for the Opportunity object? Choose 2 answers

A. Escalation Rule

B. Workflow Rule

C. Validation Rule

D. Assignment Rule

Answer: B, C

Question: 3

Universal Containers wants to standardize their business logic. They want to ensure that the

workflow order is guaranteed to be the same each time. Which feature can be used to accomplish

this? Choose 2 answers.

A. Lightning Process Builder

B. Workflow

C. Chatter Actions

D. Visual Workflow

Answer: A, D

Question: 4

What is a true statement in regards to managing access to reports and dashboards? Choose 2

answers

A. Users with the “Manage Public Reports” permission can organize reports by creating custom

report folders and sending invitations to users to access them.

B. Users must have certain permissions to access public, hidden, or shared folder.

C. Users with the “Manage Public Reports” and “Create and Customize Reports” permissions can

create custom reports that all users can view.

D. Users that want to grant access to personal folders can manually share a personal folder with a

user or public group.

Answer: A, C

Question: 5

Universal Containers would like to embed a chart of all related Opportunities, by stage, on the

Account detail page. Which type of report should the App Builder create to add to the Account page

layout?

A. A summary report on the Opportunity object.

B. A summary report on the Account object.

C. A tabular report on the Account object.

D. A tabular report on the Opportunity object.

Answer: A 

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 Question #:1

Scan results identify critical Apache vulnerabilities on a company’s web servers. A security analyst believes

many of these results are false positives because the web environment mostly consists of Windows servers.

Which of the following is the BEST method of verifying the scan results?

A. Run a service discovery scan on the identified servers.

B. Refer to the identified servers in the asset inventory.

C. Perform a top-ports scan against the identified servers.

D. Review logs of each host in the SIEM.

Answer: A

Question #:2

A cybersecurity analyst has several log files to review. Instead of using grep and cat commands, the analyst

decides to find a better approach to analyze the logs. Given a list of tools, which of the following would

provide a more efficient way for the analyst to conduct a timeline analysis, do keyword searches, and output a

report?

A. Kali

B. Splunk

C. Syslog

D. OSSIM

Answer: B

Question #:3

Three similar production servers underwent a vulnerability scan. The scan results revealed that the three

servers had two different vulnerabilities rated “Critical”.

The administrator observed the following about the three servers:

The servers are not accessible by the Internet

AV programs indicate the servers have had malware as recently as two weeks ago

The SIEM shows unusual traffic in the last 20 days

Integrity validation of system files indicates unauthorized modifications

Which of the following assessments is valid and what is the most appropriate NEXT step? (Select TWO).

A. Servers may have been built inconsistently

B. Servers may be generating false positives via the SIEM

C. Servers may have been tampered with

D. Activate the incident response plan

E. Immediately rebuild servers from known good configurations

F. Schedule recurring vulnerability scans on the servers

Answer: C D

Question #:4

A company invested ten percent of its entire annual budget in security technologies. The Chief Information

Officer (CIO) is convinced that, without this investment, the company will risk being the next victim of the

same cyber attack its competitor experienced three months ago. However, despite this investment, users are

sharing their usernames and passwords with their coworkers to get their jobs done. Which of the following

will eliminate the risk introduced by this practice?

A. Invest in and implement a solution to ensure non-repudiation

B. Force a daily password change

C. Send an email asking users not to share their credentials

D. Run a report on all users sharing their credentials and alert their managers of further actions

Answer: C