Question: 1
Universal Container's Community Manager wants to better measure the Community adoption and
engagement. What is the recommended approach?
A. Use Google Analytics to generate the adoption report
B. Install the Salesforce Community Management AppExchange package
C. Install the Wave dashboards for Communities
D. Use Data Loader to download the user data to generate a pivot table in Excel
Answer: B
Question: 2
Universal Containers is launching a Community to provide a self-help Channel to their customers and
partners. Customers and partners will search for articles, participate in discussions, and raise cases.
Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities.
Which license should a Salesforce Admin use for the partner users?
A. Partner Community Plus License
B. Service Cloud License
C. Support Community License
D. Customer Community Plus License
Answer: D
Question: 3
Universal Containers adds e -commerce capability to its Community built on the Napili template. They
track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose
customer shipment data in Community Builder?
A. Create an object page associated to the Shipment object
B. Create a standard page associated to the Shipment object
C. Clone an object page and associate it to the Shipment object
D. Clone a standard page and associate it he Shipment object
Answer: B
Question: 4
A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the
Community Cloud consultant use to distribute the Lightning Bolt solution?
A. Managed Package
B. Metadata API
C. Change Set
D. Unmanaged Package
Answer: A
Question: 5
niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user
licences to access a Community. The employee profiles have been added to the Community
membership. How should the Community Cloud Consultant educate employees on how to access the
Community?
Select one or more of the following:
A. Recommend employees use a separate username for Community access
B. Advise employees to use the "Login in as" functionality
C. Direct employees to the App Launcher
D. Direct employees to the global header
Answer: C
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