Question: 1
What relationship should Maintenance and Reliability Teams have with customers
and suppliers for optimum effectiveness?
Please choose the correct answer.
A. Purchasing should be the only communicators with suppliers
B. Management should be the only communicators with customers and suppliers
C. Team members should be involved in communicating with customers and
suppliers
D. Sales should be the only department communicating with customers.
Answer: C
Question: 2
Which list of elements below are the most important to be evaluated and coordinated during the
planning phase of a major shutdown of your operating area (i.e. annual turnaround)?
Please choose the correct answer.
A. Historical turnaround maintenance days, operations desired work list, prior turnaround work lists
B. Available turnaround budget, equipment condition, budgeted down-days
C. Condition and remaining life of critical equipment, value of production throughput, labor and
materials availability and cost
D. Heavy lifting equipment availability, labor cost and availability, operations requested down- days
Answer: A
Question: 3
What is the statistical average and the population standard deviation of the following series of
numbers? 1.30, 1.25, 1.50, 1.12, 1.35, 1.38
Please choose the correct answer.
A. Statistical average = 1.32; standard deviation= 0.128
B. Statistical average = 1.50; standard deviation= 0.25
C. Statistical average = 1.32; standard deviation= 1.50
D. Statistical average = 0.128: standard deviation= 1.32
Answer: A
Question: 4
What is the relationship between leading indicator metrics and lagging indicator metrics in the field of
Maintenance and Reliability?
Please choose the correct answer.
A. Lagging indicators are measures that reflect accomplishment of goals, while leading indicators are
measures of what must be done to improve results.
B. Leading indicators are measures thatreflect accomplishment of goalswhile lagging indicators are
measures of what must be done to improve results.
C. Leading indicators are low level measures that reflect accomplishment of goals, while lagging
indicators are measures of what must be done to improve results.
D. Leading indicators are used by management, while lagging indicators are used by personnel on the
shop floor.
Answer: B
Question: 5
As the maintenance manager at a new plant (facility) you are developing the maintenance workforce
strategy for start-up. Select the best workforce attributes for maximum effectiveness, assuming that
unit labor costs are equal?
Please choose the correct answer.
A. An annual bid and selection of a maintenance labor contractor is performed, using unitcosting of
tasks normally required.
B. A managing contractor is brought on site to handle all aspects and provision of maintenance labor.
C. Multi skilled mechanical crafts (trades) and instrument electrical crafts (trades) are hired and
developed.
D. Operations performing minor maintenance and company multi-skilled technicians performing
complex maintenance tasks.
Answer: D
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