Question: 1
Universal Containers wants their Technicians to record an Asset Number using a barcode scanner when
completing Work Orders. What field types should be configured to capture this information?
A. Barcode
B. Formula
C. Text
D. Number
Answer: C
Question: 2
Universal Containers would like to report on the volume of products installed within a specific
timeframe.
What solution will help meet the customer's requirement?
A. Utilize a Work Order related list on Asset.
B. Utilize a custom "Installation Date" field on Asset.
C. Utilize Field History Tracking on Asset.
D. Utilize the standard "Installation Date" field on Asset.
Answer: D
Question: 3
Universal Containers wants the ability for their Field Technicians to log sales opportunities associated
with their Work Orders. What configuration should a Consultant implement so Field Technicians can
easily achieve this through the Field Service Mobile app?
A. Quick Action on Opportunity to Create Work Order
B. Quick Action on Work Order Line Items to Create Opportunity
C. Quick Action on Work Order to Create Opportunity
D. Quick Action on Opportunity to Create Work Order Line Item
Answer: C
Question: 4
Universal Containers wants to allow Field Technicians to view work progress through the Work Order
Line Item card in the Field Service mobile app. How can this be supported?
A. Create a Report Chart that summarizes Work Order Line Items and add a link to the Lens on the
Service Appointment Layout.
B. Create a custom Visualforce page, add an external link from the Mobile app to view the page in the
mobile browser.
C. Add the Work Order Line Items Related List to the Work Order Page Layout and assign the Layout to
the Technician’s profile.
D. Create a custom Lightning Component that displays Work Order progress and deploy it to Technicians
through salesforce1.
Answer: D
Question: 5
Universal Containers wants their Technicians to be allowed to reschedule a visit for the same work
within the Field Service mobile application. What approach should a Consultant recommend?
A. Create a Quick Action that will create a new Service Appointment record.
B. Create a Visualforce page that will create a new Work Order record.
C. Create a Quick Action that will create a new Work Order record.
D. Create a Visualforce page that will create a new Service Appointment record.
Answer: A
No comments:
Post a Comment